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Don't beat yourself up for trying to do a good job. Think of cutting as "negative self talk". The retail industry really sucks for people with any kind of stress or anger issues. There are "manic" jobs and food service, whether it's a small deli or high end fine dining, is definitely one of them. Thinking about cutting yourself is not good. If you really like their food and how they operate - are they hiring? Are they better than yours? Why? How do they track orders? How do they split up job duties among the staff? Who is doing what? Are they all doing the same thing? Probably not. It's not unrealistic.įind another deli in town and just watch how they work. If you do like deli work, learn the business.
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You can save money and one day open your own franchise. Hertz rent-a-car is almost always hiring. The universe is massively expansive and wants you to succeed!ĭo you like the work? If not, it's time to get a different job. It can help you stay in the moment with the customer and help them feel they are getting attention. Show each individual customer genuine attention. But focus on the order you are working on. OK, maybe two! :) But all you have to do it get one order done, and then the next order. These kinds of things really do work if you remember to do them in the moment and let everything slow down.Īlways remember, you are not alone! You can only make one sandwich at a time.
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Count down from ten breathing slowly and deeply between each count. When you get too hot, take a walk on your next break. That's completely normal! Learn from everything you are feeling and see how you can use it to make the workplace function better and help you feel like you are a constructive part of it. You're afraid of the rush and the insanity of meeting customer's needs. What exactly is happening? In what order? Fear and anxiety are very common causes of anger. You just have to take a look to see what it is that is making you angry. It can be a good way to come back down to earth.Īnger is always a result of some other emotion that comes up first. When things get stressful, just remember you're standing on the ground, feel your feet and shoes and the ground. We're at our most creative when we find a way to play. Watch stupid movies with good quotes like Half Baked. Remember to keep it light and have a laugh. There's a fun and easy book about customer service called FISH! by Stephen Lundin ( amazon or check your library to borrow it for free). That said, it's hard to be the guy getting yelled at. Customer's aren't really yelling at you, they're yelling at the situation.